Shipping policy

At VELVIO, we work with trusted fulfillment and shipping partners to deliver your orders safely and efficiently across India.

1. Order Processing Time

Orders are typically processed within 1-3 business days after order confirmation and successful payment.  Processing times may vary during holidays, sales, or high-demand periods.

2. Shipping Methods

We currently offer:

* Standard Shipping
* Express Shipping (where available)

Shipping availability may depend on your location and selected delivery option.

3. Delivery Timeframes

Estimated delivery times:

* Metro cities: 3-7 business days
* Other locations: 5-10 business days
* Delivery timelines are estimates and not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be during checkout before payment confirmation.

5. Tracking Information

Once your order is shipped, tracking details will be sent to your registered email
address 

6. Delivery Delays

Unexpected delays may occur due to:

* Weather conditions
* Courier disruptions
* Public holidays
* High order volumes

We appreciate your patience in such situations.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

VELVIO is not responsible for delays or losses caused by incorrect or incomplete addresses provided during checkout.

8. International Shipping

Currently, VELVIO ships only within India.

9. Contact Us

For shipping-related questions or support, contact us at:

Email: velvio.india@gmail.com
Store Name: VELVIO